Anybody who has been around young children will be aware of their seemingly limitless quest for knowledge and explanations. “Why?” is their mantra.
As adults, we often become more accepting of the status quo. This is how things are, and nothing can be done about it so there is no point in even trying. But what if we started learning from the enquiring minds of toddlers? What if we started asking “why?” in relation to sustainability challenges in the events industry?
Take some of these typical sustainability challenges that an event organiser or venue might face:
1. Attendees are driving to an event and not using public transport or the shuttle bus provided.
2. Delegates are contaminating the recycling streams by putting waste in the wrong bins.
3. Suppliers are sending food in plastic packaging which is hard to recycle.
4. The local community do not engage with your communications.
Let’s now imagine what some of the responses could be if you were to ask “why?” after each statement, and a simple step that could be taken for each to overcome the challenge.
1. Attendees love the opportunity to socialise and go for a quick drink after the event and the shuttle buses don’t run late enough. Solution: add a later shuttle bus.
2. The bins are a different colour to their household recycling and they don’t notice the signs. Solution: add large pictures or change the colour of the bins to make the correct categories more obvious.
3. Because that’s the way it has always been done. Solution: request less packaging or alternatives to plastic e.g. cardboard.
4. The local community is mainly an elderly population and they don’t read the emails that are sent out. Solution: engage with them in more appropriate ways such as notices in community centres or attendance at local meetings.
Now, these are examples of hypothetical situations, but the point is that you don’t know the reasons for lack of engagement until you ask. So act like a three year old and next time you face a challenge, ask “why?”.
Probably best not to keep asking “are we nearly there yet?” though.